Shipping policy

Delivery area

QuanTong Master INC currently ships only to the contiguous United States: the 48 contiguous states and Washington, DC. We do not ship to Alaska, Hawaii, Guam, Saipan or other Northern Mariana Islands, Puerto Rico, American Samoa, the U.S. Virgin Islands, other U.S. territories, military postal addresses (AA, AE or AP, including Armed Forces Pacific), or destinations outside the contiguous United States.

Shipping charge

Shipping is a flat US $25 per order to an eligible delivery address. This is a shipping charge, not free shipping. Available shipping methods and estimated delivery dates are displayed at checkout.

Processing and delivery

Delivery estimates are not guaranteed. Processing may take additional time for weekends, holidays, inventory checks, fraud review or address verification. Weather and carrier delays may also affect delivery. Please provide an accurate, deliverable address.

Shipping assistance

For a lost, delayed or damaged package, contact quantong100001@gmail.com or +1 919 590 9111 with your order number. Retain the packaging and photographs of any damage so we can help investigate.

Returns and responsibility for return shipping are governed by our Return and Refund Policy. Nothing in this policy limits rights or remedies required by applicable law.